craveforge Terms of Service

---

Welcome to craveforge. This Terms of Service agreement ("Terms") sets out the rules that apply when you visit, browse, or shop on craveforge's website and mobile platform, or when you use our products and customer support services. Your use of our platform or placement of an order confirms that you accept these Terms.

---

1. Acceptance of Terms

By visiting, browsing, or using any service offered by craveforge, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

---

2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to access and use our platform only for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in any deceptive activity;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our permission;
  • Attempting to breach, disable, or interfere with site security, data infrastructure, or other users' accounts;
  • Reselling craveforge products for commercial gain without our express written authorization.
• Account Security: You are responsible for safeguarding your account credentials and for every activity that occurs under your account.

---

3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, craveforge may correct the mistake and amend or cancel any affected orders prior to dispatch, refunding any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the labeling on the product packaging.

---

4. Orders, Payments & Cancellations

• Order Acceptance: Every order you place is contingent on product availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payment data is encrypted with SSL/TLS technology and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must reach out to [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

---

5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

---

6. Intellectual Property

Every original element on craveforge's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to craveforge and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing any of this material without authorization is strictly prohibited.

---

7. Limitation of Liability

To the fullest extent that applicable law allows, craveforge will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum total liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

---

8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law rules. Any dispute or claim relating to these Terms or your purchase must first be brought to craveforge's support team for informal resolution.

---

9. Changes to These Terms

craveforge may revise or update these Terms at any time. When changes are material, we will notify you by publishing the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

---

10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: craveforge
• Customer Support Email: [email protected]
• Customer Support Phone: 19562812056
• Physical Business Address: 1185 N CROCKETT ST, SAN BENITO, TX 78586, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST